Q: Why is this price change occurring?
A: Medical practices in New Zealand are facing considerable challenges right now. While the Government has offered some support to help local health practitioners adjust their consultation fees, it hasn’t been enough to cover the increasing costs that GP practices are experiencing. Consequently, we need to raise the fee for your GP visit.

Q: When will the new fees take effect?

A: The new consultation fee will take effect on 14th October 2024.

Q: How much will the new consultation fee be?

A: The consultation fee will increase by $10, changing the GP consultation fee from $19.50 to $29.50 per visit.

Q: Does this new consultation fee apply to everyone?

A: No, this fee change applies only to patients over 18 years old who do not hold a Community Services Card.

Q: Will this fee increase affect all types of consultations?

A: This adjustment is specific to standard consultation visits. Other services may have additional charges based on their nature, but the current fee structure for those services will remain unchanged.

Q: Is this only happening at this practice?

A: No, this change is being implemented at most medical practices across New Zealand. However, fees may vary from practice to practice.

Q: Will there be any changes to other services or treatments?

A: At this time, the fee adjustment only affects consultation visits. There are no planned changes to other services or treatments.

Q: What should I do if I have concerns about the fee increase?

A: If you have any concerns or questions about the fee increase, please reach out to accounts@taupomed.co.nz. We’re here to help.

Q: Are there any options for financial assistance or payment plans?

A: While we don’t have official payment plans, please talk to our team about your concerns. We can also guide you on how to apply for a Community Services Card, which may provide support.

Q: What if I have already booked an appointment? Which fee applies?

A: The new fee will apply to all consultations from Monday 14th October 2024.

Q: What if I have a Community Services Card?

A: If you have a Community Services Card, there will be no change to your consultation fee.

Q: Where can I find a list of your practice costs?

A: You can find a complete list of our practice costs here, or feel free to ask our reception team for assistance during your next visit. They’ll be happy to help!

Q: Will my prescription fees increase as well?

A: No, there will be no increase in prescription fees.

Q: Are children still free?

A: Yes, consultations for children will remain free.

Q: What should I do if I can’t afford the new consultation fee?

A: If you’re concerned about affording the new fee, please speak with our finance team.

Q: Can I still receive care if I don’t have the funds for the consultation?

A: Your health is our priority. If you’re facing financial difficulties, please reach out to us so we can discuss potential options to ensure you receive the care you need.

Q: Will my health insurance cover the new consultation fee?

A: Many health insurance plans cover consultation fees, but coverage can vary. We recommend checking with your insurance provider to confirm your benefits.

Q: What if I need to cancel or reschedule my appointment?

A: If you need to cancel or reschedule your appointment, please contact us as soon as possible. We understand that things come up, and we’ll do our best to accommodate your needs.

Q: How often do you review your fees?

A: This is the first significant change to consultation fees at our practice in several years as our consultation fee is set by government department “policy”.